"Upstate Computer Services has been our IT vendor for a number of years. They provide us with IT assistance, as well as computer equipment and maintenance. Upstate Computer Services has always been diligent about making our business a priority."

Dana Martinez - Controller
GSP Transportation, Inc. DBA Thrifty Car Rental

Phone Systems

Avaya

AT&T

Cisco

LG / Ericcson

Comdial

Nortel

Voice & Telephony Services

Upstate Computer Services specializes in the sales, installation and service of Fiber Optic, Cat6 and Cat5e cabling, affordable business telephone systems including VoIP / PBX telephone systems, PC based communication servers, auto attendants and voicemail systems including Avaya Partner and IP Office Magix Legend and Definity Systems, Nortel (Northern Telecom) MICS BCM, LG / Ericcson LDK-60, AT&T Synapse, Cisco, Comdial DX-80 DX-120, as well as most others.

Upstate Computer Services can help you:

• Define what your phone system needs are.
• Install cabling for new or additional phones.
• Install new or upgrade existing business phone systems
• Implement phone services that fit your business model
• Increase communications within your organization and equally improve communications for small and medium size business
• Increase productivity
• Improve customer service
• Allow your company to handle more calls with less people
• Reduce your operating costs

Upstate Computer Services can provide you a customized solution to meet your companies specific business needs:

Call us today for a free consultation: (864) 334-1962
or email service@upstatecomputers.biz

Spotlight Business Phone System

Avaya IP Office 500 v2

As Avaya’s flagship solution for small and medium enterprises, IP Office allows small businesses to think big and grow. Use this communications solutions to collaborate more effectively, increase employee productivity, reduce costs, and ensure you're responding and communicating seamlessly with customers, colleagues and suppliers. IP Office offers the following features and benefits:

Low mobile phone and long-distance bills
IP Office helps reduce mobile phone and long-distance charges by routing calls through the system and over broadband links.

Built-in resiliency
For businesses with more than one location, IP Office delivers continuous operation. In a power outage, IP phones automatically failover to another location, retaining full communications capabilities.

No conference calling fees
IP Office makes conferencing affordable and practical by providing two built-in, 64-party conference bridges.

Centralized administration
IP Office enables remote management and administration from a central location. No need to have an administrator at every site. With advanced diagnostics, IP Office proactively identifies potential problems before they cause an outage or business disruption.

What's new with Avaya IP Office 7.0

With IP Office 7.0, small businesses can take advantage of sophisticated and productivity-enhancing features while also being able to cost-effectively upgrade from Nortel or existing Avaya solutions.

• Easy and cost-effective upgrades to Avaya IP Office
  Small businesses with Nortel or earlier Avaya solutions can easily and cost-effectively upgrade to IP Office, saving up to 60 percent of their original equipment investment. Customers with Nortel BCM or Norstar systems can reuse popular Nortel desk phones, providing significant savings on upgrades.
  
  
• Healthcare industry solutions
  Improve the productivity of your physicians, nurses and administrative staff with sophisticated applications developed specifically for doctor’s offices, long-term care facilities, small hospitals and clinics.
  
  
• New phone sets
  We’ve added beautiful new digital and IP phones with colorful LCD touch screens at an affordable price. You’ll also get a choice of sophisticated new conferencing phones.
  
  
• Flexible Avaya one-X® Portal for IP Office
  Dynamic web-based desktop communications interface for home-based, mobile and office workers features a newly-designed, customizable interface with 'drag and drop' application "gadgets" for added efficiency.
  
  
• Improved Call Center Reporting
  Gauge the success customer campaigns. Location-based business intelligence analyzes all call and makes them viewable on a geographic map.
  
  
• Expanded Video Options
  IP Office’s videoconferencing offers more advanced multi-point HD videoconferencing.
  
  
• Multi-site Management
  Use one consolidated interface with a single log-in to view and manage communications systems for up to 32 sites.